Máster Universitario en BPM Para la Transformación Digital

lunes, 17 de agosto de 2020

Webinar: 19 Agosto: Measuring Business Processes (ABPMP)

Register Now for the ABPMP Webinar

August 19, 2020 | 1:00 PM CDT

 

Measuring Business Processes

 

It is impossible to effectively manage your business processes if you can’t tell how they’re performing. This webinar introduces the concept of process measurement and five measures common to all business processes: Capacity, activity cost, cycle time, defect rate, and cost structure. All of these measures are inherent in the design of the process and require investment in process improvement to change.

 

Attendees will learn how to use these measures to identify which processes need to change to support business goals and strategy. Attendees will also learn why the typical measure of process maturity is less than useful in most cases.

 



 

 

Hosted by: Scott Whitmire,  he has over 40 years as a software engineer, business architect, and enterprise architect, with experience in telecommunications, retail, manufacturing, defense, healthcare, banking, and professional practice. As an enterprise-level architect, Scott has designed and implemented business architectures that center on processes and customer experiences, and the measures to link them together. He has counseled business leaders at all levels and has provided continuing education to practicing professionals.

 


 

 

 

 


 

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