ABPMP invites you
to join Andrew Spanyi for The Future of BPM Webinar on January
19th at 1:00—2:00
The future of
BPM depends – to a
large degree – on the role that process professionals can play in
encouraging leaders to shift their attention to what matters to customers
and on end-to-end process performance. Only then can organizations enjoy
greater success with customer experience management, increase digital
maturity and improve organizational performance.
Key points in
·BPM - The past and present
·How the landscape is changing
·Integrating customer experience and digital with process
·The role of intelligent process automation in digital
·Why process professionals must make a difference – and soon!
To register and learn more, please click
the button below!
Spanyi is the Managing Director of Spanyi International Inc., a
consulting and training company working at the intersection of customer
experience, process innovation and digital technologies.
His early work in
process improvement and management was with The Rummler-Brache Group
[RBG]. He joined RBG in 1992 as a consultant and was a Managing Partner
of the Canadian practice from 1996 to 2001.
Andrew holds a
Bachelor of Arts (Economics) - and earned his MBA (Marketing/Finance)
from York University, Toronto, Ontario, Canada. He designs and delivers
custom training programs. He is an advisor to the Association of Business
Process Management Professionals (ABPMP).
To register for The
Future of BPM Webinar, click the button below!