A full replay of the
webinar will be available afterwards if you cannot attend. Look out
for an email update announcing the replay.
About This Course:
In this session Andrew Spanyi, an advisor to ABPMP, will
talk about engaging leaders in BPM. Engaging leaders is initially
about finding the right sponsor. But it goes beyond that. BPM professionals
must also engage executives (bind) in their role on process improvement
projects and eventually their ongoing support (mind) in process management.
Lack of executive support is the single most often cited reason for the
failure of BPM. This session will provide guidance on how to find, bind and
Andrew will share with us how to find the right kind of
leader and then how to engage leaders (bind them) in process improvement
projects for rapid results as well as how to engage leaders (mind them) in
ongoing process management.
In this session, he will discuss how to:
· What to look for in finding the best
· How best to engage (bind them) leaders in
· How to nurture (mind them) leaders in
Hosted by: Andrew Spanyi
Andrew Spanyi is the Managing Director of Spanyi
International Inc., a consulting and training company working at the
intersection of customer experience, process innovation and digital
His early work in process improvement and management was
with The Rummler-Brache Group [RBG]. He joined RBG in 1992 as a consultant
and was a Managing Partner of the Canadian practice from 1996 to 2001.
Andrew is the author of three books and dozens of articles. He has been
involved in over 170 major performance improvement projects across several
key industries in the USA.